Loft Curtains have done an fabulous job with my recent order for 2 sets of custom Ripple Fold drapes. From the initial call to request samples to the communication around delivery, the customer service has been great. The product itself is beautiful. As a designer, I have high expectations and I was not disappointed. The fabrication quality is very well done and they hang beautifully. I would also say they offer good value for money for something so custom.